About us

About the company

Learn more about the company and the team behind it.

Features

We're a mission-driven company

Powerful, self-serve product and growth analytics to help you convert, engage and retain more users. Trusted by over 4,000 startups.

Share team inboxes

Whether your team is 2 people or 200, shared inboxes keep everyone on the same page and in the loop.

  • Leverage automation to move fast
  • Always give customers a human to chat to
  • Automate support and close leads faster

Deliver instant answers

One place for support, so customers get what they need without waiting on a reply.

  • Keep customers in the loop with live chat
  • Embed help articles right on your website
  • Customers never leave the page to find an answer

Manage your team with reports

Measure what matters. Filter, export and drill down on the data in a couple of clicks.

  • Filter, export and drill down on the data
  • Save, schedule and send reports to your inbox
  • Connect the tools you already use

Features

Everything your team needs

Powerful, self-serve product and growth analytics to help you convert, engage and retain more users. Trusted by over 4,000 startups.

  • Share team inboxes

    Whether your team is 2 people or 200, shared inboxes keep everyone on the same page and in the loop.

  • Deliver instant answers

    One place for support, so customers get what they need without waiting on a reply.

  • Manage your team with reports

    Measure what matters. Filter, export and drill down on the data in a couple of clicks.

  • Connect with customers

    Solve a problem or close a sale in real time with chat, and fall back to email when no one is free.

  • Connect the tools you already use

    Over 100 integrations make your day-to-day work faster and familiar, plus a full set of developer tools.

  • Our people make the difference

    We're an extension of your support team, and our help is free. Chat to us any time, day or night.

Join our team

We're just getting started

We hire diverse, passionate people and build a culture that lets everyone do their best work.

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