Support

How can we help?

Search the help centre or browse the questions below.

Support

FAQs

Can't find the answer you're looking for? Please chat to our friendly team.

Is there a free trial available?

Yes, you can try us for free for 30 days. If you want, we will give you a free 30-minute onboarding call to get you up and running.

Can I change my plan later?

Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.

What is your cancellation policy?

We understand that things change. You can cancel your plan at any time and we will refund you the difference already paid.

Can other info be added to an invoice?

Yes. Add your company details, a purchase order number or a note in your billing settings, and every invoice carries them.

How does billing work?

Plans are per workspace, not per account. You can upgrade one workspace and still have any number of free workspaces.

How do I change my account email?

You can change the email address associated with your account by going to your account settings from a laptop or desktop.

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Features

Powerful, self-serve product and growth analytics to help you convert, engage and retain more users. Trusted by over 4,000 startups.

Share team inboxes
Whether your team is 2 people or 200, shared inboxes keep everyone on the same page and in the loop.
Deliver instant answers
One place for support, so customers get what they need without waiting on a reply.
Manage your team with reports
Measure what matters. Filter, export and drill down on the data in a couple of clicks.
Connect with customers
Solve a problem or close a sale in real time with chat, and fall back to email when no one is free.